Urgent Care Reservation

Use online reservations to schedule your urgent care visit and do the majority of your waiting from home. To save your spot in line at the urgent care, please complete the form below. View additional times by clicking on the blue dropdown bar. Please, only one time slot per patient. If more than one person needs to be seen, please repeat the process to reserve additional time slots.

If your symptoms worsen or you believe you are experiencing a life-threatening emergency, please call 911 or go to the nearest emergency department as soon as possible.

Frequently Asked Questions

No, it is not. The SouthCoast Health Urgent Care location will do its best to see when you arrive, but if there are sicker patients ahead of you, they may be seen first.
There is not an additional fee for using SouthCoast Health’s Urgent Care services. SouthCoast Health participates with most major insurance carriers. We ask that you pay at the time of service for all services that are not covered by your insurer or that are determined to be your responsibility, including co-payments.
Online Check-in is free for everyone. It does not matter what insurance you have or whether you do not have any.
You will be seen by a healthcare professional who will evaluate your condition and decide on the best course of action for you. You may be seen by a nurse, physician, physician assistant, or some other combination of healthcare professionals.
If you are feeling worse, do NOT wait for your reservation. Go to the nearest Emergency Department immediately. If you feel that your condition is 'life threatening', call 911 right away.
There is a 15 minute grace period. If you are later than that time frame, you may lose your spot in line.
Simply go online and make a new reservation. The system will automatically cancel your old one.
Call the facility where you made your reservation, and tell them that you are canceling your Online Check-in reservation.
Online Check-in is a new system that may decrease the time your family spends waiting at our Urgent Care locations.
You select a time of your choice to let our staff know you’re coming. This allows you or your loved one to wait in the comfort of your home until your check-in time.
Please arrive no earlier than 30 minutes before your reservation time. We will not be able to see you before your reserved time.
Yes! Walk-ins are always welcome.
No. We can only see one patient per time slot. If more than one person needs to be seen, please reserve additional slots. You can view additional times by clicking on the blue dropdown bar.
Yes, please bring a valid photo ID and your insurance card (if applicable), and arrive early to complete any necessary paperwork. If you are able to bring your records from any previous primary care providers, please do. If not, we will help facilitate that process when you arrive.
We recommend working with your insurance company regarding any possible prior authorization requirements before using Online Check-in.